Refund Policy
Refund Policy
Last updated: May 2026
✅ Our promise: Your satisfaction matters. If something is wrong with your order, we will make it right — no hassle, no runaround.
Returns
We accept returns within 7 days of delivery. To be eligible, items must be:
- Unused and unworn
- In original packaging with all tags attached
- Not marked as final sale
How to start a return
Email us at we4usupport@gmail.com with:
- Your order number
- The item(s) you wish to return
- Reason for return
Our team will respond within 24 hours with return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of approval. If approved, your refund will be processed within 5–7 business days to your original payment method.
Exchanges
Want a different size or colour? Email us within 7 days of delivery and we will do our best to accommodate, subject to availability.
Damaged or wrong items
If you received a damaged or incorrect item, please contact us within 48 hours of delivery at we4usupport@gmail.com with photos. We will arrange a replacement or full refund at no cost to you.
Non-returnable items
- Items marked as final sale
- Items that have been worn, washed, or altered
- Items without original tags or packaging
Return shipping
Return shipping costs are the customer's responsibility unless the item is defective or incorrect.
Questions? Reach us at we4usupport@gmail.com — we reply within 24 hours, Monday to Saturday.